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Faulting module path: C:\Windows\SYSTEM32\ntdll.dll 10 Nov 2021 12:44 #20329

  • ic2
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  • Users of one of our VO programs sometimes encounter a "APPCRASH" error. The application log shows a "Faulting module path: C:\Windows\SYSTEM32\ntdll.dll". This clients starts the exe from a directory on C: while the server's DBF files are on F:, a construction of their system supplier.

    Does anyone know how this specific error can occur?

    Faulting application name: MyVoExe.exe, version: 2.5.0.2838, time stamp: 0x00000000
    Faulting module name: ntdll.dll, version: 6.3.9600.20144, time stamp: 0x615be385
    Exception code: 0xc0000006
    Fault offset: 0x0001a3e7
    Faulting process id: 0x6ef0
    Faulting application start time: 0x01d7d4783c3c1932
    Faulting application path: C:\MyprogramDir\MyVoExe.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 31d31cad-4074-11ec-8173-00155d134101
    Faulting package full name:
    Faulting package-relative application ID:


    Dick

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    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll 10 Nov 2021 12:52 #20330

    • wriedmann
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  • Hi Dick,
    I have seen such crashes when there was a Windows Update waiting for a reboot.
    Wolfgang
    Wolfgang Riedmann
    Meran, South Tyrol, Italy

    www.riedmann.it - docs.xsharp.it

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    Last edit: by wriedmann.

    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll 11 Nov 2021 13:07 #20356

    • ic2
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  • Hello Wolfgang,

    That is quite interesting remark, thanks.. The server doesn't auto update but is sometimes mentioning in yellow on logging in as RD administrator, or with a screen wide message, that updates are due. We applied the updates yesterday and from 5 entries in the Application log yesterday from our program we have not had 1 (yet) but there is still one from path: C:\Windows\Explorer.EXE.

    It's one of those messages where more detail in the error handling (in this case of Windows) would have been very helpful.

    Dick

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    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll 12 Nov 2021 11:38 #20368

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  • Hi Dick
    on some operating systems we had the same errors. E.g. using a standard open file dialog.
    The solultion was to disable DEP (Data Execution Prevention).
    HTH Markus

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    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll 13 Nov 2021 21:54 #20398

    • ic2
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  • Hello Markus,

    Thanks for your remark; I've passed this on to the company who maintains the server.

    Dick

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